I bridge the gap between business & user with consumer-focused design, insightful research, & skilled leadership
UX Design
UX Research
Digital CX
Preserving Taíno Culture Through Design
Designing an onboarding experience that keeps users engaged and connected to their heritage.
Unearthing a Better eCommerce Experience for D Joyce Minerals
How strategic design improvements led to a 191% increase in engagement.
From Clicks to Contributions: A Meals for Vets Website Audit
Crafted an improvement plan that earned stakeholder acclaim and guided meaningful change.
Lost in the Mail: Navigating Canada Post’s User-Centric Website Redesign
Redesigned navigation and optimized copy to deliver a seamless and user-centric experience